Hospitality
“True hospitality requires common sense,
empathy and kindness
as well as knowing how to anticipate others’ needs.”
– Amy Shackelford, CMP, TWP, CTA
“True hospitality requires common sense,
empathy and kindness
as well as knowing how to anticipate others’ needs.”
– Amy Shackelford, CMP, TWP, CTA
Is leadership a skill set you’re born with or is it something you can develop? Can it be a hybrid? Are we born this way?
After 18 years in the hospitality industry, I really struggle to enjoy a night out at a restaurant since so many restaurants aren’t up to my standards…
I look at an employee and see their potential and hope they become the best version of themselves. It’s hard to coach employees who see if they make changes in behavior for work they are being two-faced. Most of these employees can’t see the forest through the trees and miss incredible opportunities to grow. I guess they’ve not heard the saying “Fake it until you Make it”?
I believe strongly in the power of reading. Reading development books on leadership, marketing and the such can impact a person’s professional outlook.
Lara Casey says “I don’t want a to do list for my life; I want a clear, meaningful path. I want to know I’m living with intention and purpose instead of living by accident.”
In June 2017, I began consulting for the developers of Frost Tower Fort Worth. Since I had success at Cendera Center, the owners thought I would be a great fit to assist them in the developing the Events Center. In March of 2018, I considered leaving Sedona Productions at Cendera Center to consult full time…